The Competence Toolbox of the Municipality of Uherské Hradiště

MEPCO provides for the city of Uherské Hradiště consulting services in areas of competence modeling and competence management. It is mainly comprised of competence model design and its implementation, realization of the competence audit, preparation of the education plans and assistance in connecting the outputs of the project with the related software solution. MEPCO manages the educational activities of the project as well. Knowledge base of the employees related to competence modeling, Smart Administration and soft skills topics is crucial for the successful realization of the project. MEPCO ensures all of these in line with the project purposes and required high standard of quality.

 The Competence Toolbox of the Municipality of Most

MEPCO is implementing another project introducing the concept of Smart Administration.  It is an application of competency based model into the city of Most. The project will further enable the implementation of competency audit in relation to processes of education, development plans and the creation of so-called employee cards. Apart from the actual project management MEPCO also provides educational activities related to competency modeling and development of personal skills, which is derived from the results of the audit.

The project aims to streamline the management and development of human resources for the city of Most. Utilizing an objective approach to the development and evaluation of employees, it leads to more accurate and better training plans for employees. Besides their educational level it positively affects their satisfaction and motivation as well.

 The Quality Toolbox Milevsko

MEPCO provides project management for another project, which is aimed at implementation of the Smart Administration concept into the daily operation of the municipality- for the city of Milevsko. The project is implementing project management methodology with an emphasis on the internationally recognized methodology PRINCE 2 for the selected project managers of the city. Besides the project management, MEPCO also provides educational activities related to the management of projects.

 The Quality Toolbox Kopřivnice

MEPCO manages a project implementing the concept of Smart Administration into the city of Kopřivnice. The project establishes standards and knowledge base for effective and practical application of project management principles into the daily work of its employees. This includes, among others, the system audit and efficient configuration and optimization of processes, including the involvement of software support. MEPCO focuses mainly on monitoring of financial and time schedule with respect to outputs, communication with service providers and regulators, and last but not least on the organization and implementation of trainings under the project.

 BSC - The Ministry for Regional Development of the Czech Republic 

The main aim of the project was the implementation of the method of Balanced Scorecard within the strategic management as an auxiliary instrument for increasing the effectiveness and performance of the activities of the Ministry for Regional Development of the Czech Republic. The realization of the project included the formulation of the strategic vision of the Ministry, elaboration of the strategic map using the cause loops (the so-called “dynamic scorecard”), description of the perspectives and strategic topics, selection of benchmarks on the top level, training of selected lead workers of the Ministry for Regional Development in the BSC method, presentation of the strategic model to the selected workers of the Ministry, explanation of the strategy, motivation for smoother acceptance of changes, cascading of the top-level BSC down to the sections i.e. a back-up through consultations provided by the implementation team, preparation of the communication strategies and approaches towards the employees of the Ministry for Regional Development. Subsequently, a communication strategy was realized, and also the process of cascading of the top-level BSC down to the department level took place.

 Implementation of the Modern Quality Management Methods at the Municipalities

The aim of the project was to enhance the implementation of new modern instruments designed for the management of quality in the public administration. Using these instruments is a way to react to the changes that reflect the reform of public administration and the continuously emerging new tasks and competences that are delegated upon municipalities. All these modern instruments help to increase the quality and efficiency of the performance of public administration, to support the democratic principles of government, as well as to transfer the focus onto the satisfaction of citizens.

The project focused on the introduction and implementation of some of the modern instruments of quality management in the authority offices, namely of municipalities with extended powers. The project involved the implementation of the Balanced Scorecard (BSC) method in 5 municipalities; approximately 20 municipalities were engaged in benchmarking, and another 10 municipalities were to assess their activities through the Common Assessment Framework (CAF) method. The project involved both, authorities with previous experience with some of the modern instruments as well as new authorities.

 Balanced Scorecard of Social Services

The project involved three different workshops, including a brief introductory training in the method, facilitated by MEPCO experts, as well as the elaboration of the final report. MEPCO covered both, lecturing services as well as the method itself. The goal of the meeting was namely to check up on the possibilities of the application of the Balanced Scorecard method for the transformation of social services within the region of Karlovy Vary, to characterize and share the vision about the transformation goals, to particularize the vision with respect to this method, including the follow-up to the approved Medium-Term Plan for the Development of Social Services in the Karlovy Vary Region, proposal of a strategic map describing the transformation strategy, and evaluation of the applicability of the method for the transformation of social services.

 BSC Vysočina 

Within the process of supporting the absorption capacity of the Vysočina Region, a handbook was elaborated for the implementation of strategy management through the Balanced Scorecard method. The activity involved the assessment of possibilities of its application on the level of the Region as a public corporation, or else for the management of the Regional Authority. The project included workshops, which involved both, the political representation (Regional Board) and the employees of the managing department of the authority. MEPCO has contributed to situation analysis, organization of workshops for the authorities, development of a strategic map and Balanced Scorecard handbook. The handbook contains a description of the method, enumerating the possibilities of its implementation within the Region, the first version of the strategic map, and a proposal of indicators and their description.

Publication “Implementation of the Balanced Scorecard Method in the Public Sector” 

The aim of the project was to prepare and publish the publication named “Implementation of the Balanced Scorecard Method in the Public Sector”. The publication includes an analysis of domestic and foreign projects in the public sector, both realized and prepared, and a comparison of examples of good practice in the Czech Republic with those from abroad.